Delays and shipping
Shipping policies
State-of-the-art LARP equipment
Production and shipping times for the Athena range
Status of item
Description
In stock
The item is in stock and ready to ship
3-14 business days
Ordered
Items that go through production require more time
4 weeks Canada & USA
5 weeks anywhere else
Production and shipping times for the Athena range
In stock
The item is in stock and ready to ship
3-14 business days
Ordered
Items that go through production require more time
4 weeks Canada & USA
5 weeks anywhere else
Forged with art
Processing and shipping times for the Artisan range
Status of item
Description
In stock
The item is in stock and ready to ship
3-14 business days
Ordered
Items that go through production require more time
12 weeks
Creative Artisan
Items that go through production require more time
12 weeks
Processing and shipping times for the Artisan range
In stock
The item is in stock and ready to ship
3-14 business days
Ordered
Items that go through production require more time
12 weeks
Creative Artisan
Items that go through production require more time
12 weeks
Processing time and shipping of the Artefact range
Type of product
Description
Custom weapons
Create a weapon according to your design
36 weeks
Serial weapon development
Serial production of a model weapon
36 weeks
Processing time and shipping of the Artefact range
Custom weapons
Create a weapon according to your design
36 weeks
Serial weapon development
Items that go through production require more time
36 weeks
Delays and shipping
International shipments: duties and taxes
Nemesis Workshops Inc. cannot be held responsible for customs fees and is not able to determine them. You must contact your local customs agency to obtain this information.
If the customer refuses or returns the package for any reason, you will be charged return and shipping fees. If the customer wants a refund, the shipping and return costs will be deducted from the refund.
Canada: Sales taxes
For our customers in other Canadian provinces, we apply the GST/HST rate according to the province of the Canadian buyer. Please consult the Canada Revenue Agency website for more details.
Return Policy (30 Days)
Only returns on Athena and Artisan products are accepted. All customized products are final sales.
If you are not completely satisfied with your products from Nemesis Workshops Inc, you can return it to us in mint condition within 30 days of the date of receipt. The refund will cover the entire base price including taxes for the countries concerned but does not include the associated shipping costs. You should allow 6-10 days after receipt of your weapon at our premises for the refund.
The reimbursement is subject to the following conditions:
✓ Maximum 30-day period.
✓ Customer must provide a copy of the sales invoice.
✓ Custom made and second hand items are excluded.
✓ Item must not have battle marks and must not have been used or damaged by improper storage.
✓ You must assume the cost of shipping and insurance for the package and accept the risk of loss or damage during shipping.